http://non-profit-management-dr-fram.com/2010/01/24/nonprofit-strategic-planning-using-imperfect-metrics-well/ Dr. Eugene H. Fram shares his insights on non-profit managment Mon, 07 May 2012 01:15:19 +0000 hourly 1 http://wordpress.com/ http://non-profit-management-dr-fram.com/2010/01/24/nonprofit-strategic-planning-using-imperfect-metrics-well/#comment-9 Sat, 06 Mar 2010 18:43:31 +0000 http://non-profit-management-dr-fram.com/?p=26#comment-9 One reason why strategic planning often fails is the lack of metrics. Fundamentally there are two types of metrics that all organizations must have:
1. Mission outcome metrics — When do we know when the mission is being achieved? When do we know when the vision is being achieved?
2. Organizational performance metrics — When do we know if the organization is well run?
All stakeholders need to be involved in setting these metrics…especially governance and organizational leaders. The process of setting metrics is a process…not an event as so many seem to think.
Great article…thought provoking and helpful!

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