Nonprofit board communcations

Lifestyle & Behavioral Information – Some New Ways To Seek High Performance Nonprofit Directors

 

 

 

Lifestyle & Behavioral Information – Some New Ways To Seek High Performance Nonprofit Directors

By: Eugene Fram            Free  Digital Image

Viewer Favorite—Updated & Revised

Over the last several years, I have conducted nonprofit board recruitment projects. The boards with which I worked had rather similar challenges.
• They had concerns recruiting sufficient numbers of board members to fill their needs.
• Current board members, largely composed of younger people, in the 30-40-age range, had significant problems balancing work and family obligations and attending board and committee meetings.
• Attendance was sporadic. Although the boards were small, directors really did not know each other, and another director sent a subordinate to attend board meetings. In one case, a well-regarded director never attended meeting and only occasionally met with the ED to offer advice. One director, with decades of experience on a board, admitted she did not know other directors. In both instances EDs and board chairs had significant power. One ED complained she was doing the work of operating the organization and operating the board, and She had too much potential liability.
• Although these organizations, with budgets in the $8-$10 million range were operating successfully, the EDs involved realized that they were in line for long-term problems if board recruiting didn’t change. (more…)

Is Your Nonprofit’s Mission Disruptable? Remove “Rose Colored” Glasses!

Is Your Nonprofit’s Mission Disruptable? Remove “Rose Colored” Glasses!

By: Eugene Fram

The missions of many in independent book stores have been disrupted in recent years, although a few with unique offerings seem to be making a comeback. Nonprofit board members and managers may feel their missions are immune to disruption. They come to the following conclusions, using the proverbial rose-colored glasses.*

  • Our board is doing a great job!
  • We have no worries—we have (or just hired) a great CEO or Executive Director!
  • When push comes to shove, our board can raise big dollars!
  • Our board of directors is like a good family!

But nonprofit realists know it can happen—they point to Easter Seals that successfully modified its mission when polio vaccine was introduced. In contrast, many nonprofits offering face-to face counseling services failed to understand the impact of new pharmaceuticals, the number of counseling agencies declined. (more…)

Too Much Information Can Cloud Nonprofit Board’s Decision Making–Tread With Care

Too Much Information Can Cloud Nonprofit Board’s Decision Making–Tread With Care

By Eugene Fram            Free Digital Image

In this age of information overload, nonprofits need to continually scrutinize the quality and source of the material received in preparation for major decisions. Since directors often come without broad enough experience in the nonprofit’s mission arena, they may not be prepared to properly assess its progress in moving forward–and not equipped to make relevant comparisons with similar nonprofits.  In addition, naive or unscrupulous CEOs and highly influential directors may inundate their boards with information and data as a  distraction tactic to keep them busy in the “weeds,” reviewing what has been presented.  Board members need to avoid donning “rose-colored glasses” when assessing proposals from these sources.

I once encountered a nonprofit whose board was about to acquire a for-profit organization, headed by its founder.  Pushing for the “deal” ere the nonprofit CEO and an influential board member who were not, it turned out, capable of the due diligence needed for a project of this complexity. But the board accepted their work without question.  When the acquisition was consummated, the founding CEO of the subsidiary refused to take directions from the CEO of the nonprofit. In addition, although the normal financial settlement of the project requires that a portion of the price be withheld pending adequate performance, the nonprofit had paid cash for the acquisition.  Based on  a lack of performance, the operation was finally closed with a substantial loss. (more…)

Creating High Performing Boards–A Veteran Nonprofit CEO’s Insights

 

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An Important Guide to Creating High Performing Boards, February 14, 2017

 

The nonprofit governance model outlined in Policy Vs. Paper Clips (https://goo.gl/j4EK5) has served my organization extremely well for more than two and a half decades. The proof of the model’s value is the growth and performance of our organization, our respected stature in the community (and beyond), and our ongoing ability to recruit top talent to our Board. Our Board governance structure has made possible several bold decisions over the last 30 years that have changed the trajectory of our organization.

 

Thirty years ago I was a brand new leader of a not for profit agency in Rochester NY with an annual budget of $5M and 160 employees who served 800 clients a year throughout 5 counties. Today, I am still the CEO; however it is a very different agency, having expanded its services significantly, broadening the populations we serve throughout 35 counties with a budget of 37M and 800 employees with a much bigger impact of 150,000 clients served annually. I feel very fortunate that early in my agency career that the book’s author (then a respected professor at a major university in my city) accepted my invitation to come talk to my Board about the model and its advantages for our nonprofit.

 

We adopted the model soon after and ever since it has defined our governance structure. We’ve only made one modification (creating a separate audit committee) because it was required by state regulations. Here’s why I think the model has been so powerful for us:
  • The basic premise that the Board and CEO are partners who mutually respect each other’s roles is paramount to our success.
  • The Executive Committee serves as the “steering committee” and sets the Board’s annual agenda and priorities, and fulfills the key role of being the CEO’s “sounding board.”
  • Our lean committee structure (Assessment & Planning and Resources) allows for substantive discussion on important issues. Board members who aren’t officers have only one commitment and can devote both time and attention to their committee’s mission.
  • As CEO, I work very closely with the Executive Committee to ensure the right leadership is selected to serve in officer roles. The Executive Committee also provides “succession” for senior Board leadership. Typically committee heads are groomed for Board Chair, though this position can also be filled from other officer roles.
I’ve lived the model for a very long time and happily attest that it works!

 

A. Gidget Hopf , Ed.D., is President and CEO of Goodwill of the Finger Lakes and its affiliate The Association for the Blind and Visually Impaired-Goodwill Industries of Greater Rochester.

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What Makes A Great Nonprofit Board Member? Some Unique Suggestions

What Makes A Great Nonprofit Board Member?  Some Unique Suggestions!!!

By: Eugene Fram

Viewers may question my taking time to develop this post when a Google search, using the above title, shows about 22 million listings recorded in 0.96 of second! The answer is that I located a board article with a few interesting insights, relating to for-profit boards, that also can be useful to the selection of nonprofit directors. * Following are some of the unusual ideas. (more…)

Nonprofit Boardroom Elephants and the ‘Nice Guy’ Syndrome: A Complex Problem

By: Eugene Fram

Top viewer favorite post–revised & updated            Free Digital Image

At coffee a friend serving on a nonprofit board reported plans to resign from the board shortly. His complaints centered on the board’s unwillingness to take critical actions necessary to help the organization grow.

In specific, the board failed to take any action to remove a director who wasn’t attending meetings, but he refused to resign. His term had another year to go, and the board had a bylaws obligation to summarily remove him from the board. However, a majority of directors decided such action would hurt the director’s feelings. They were unwittingly accepting the “nice-guy” approach in place of taking professional action.

In another instance the board refused to sue a local contractor who did not perform as agreed. The “elephant” was that the board didn’t think that legally challenging a local vendor was appropriate, an issue raised by an influential director. However, nobody informed the group that in being “nice guys,” they could become legally liable, if somebody became injured as a result of their inaction. (more…)

Dysfunctional Levels in Nonprofit Boards & Organizations.

 

id-100145240By: Eugene Fram        Free Digital Image

Viewer Favorite Updated and Revised

Article and studies from a Google search on “ Dysfunctions in Nonprofit Boards & Organizations,” yields 478,000 items in .69 of a second. These items show dysfunctions on charter school boards, church boards, healthcare boards, trade associations, etc.

These data can lead one to conclude that all nonprofit boards are dysfunctional. I suggest that nonprofit boards can generate a range of dysfunctional behavioral outcomes, but the staff can muddle through and continue to adequately serve clients. (more…)