Nonprofit CEO-Board Relationships

What Nonprofit CEOs Think of Their Boards – Some Projections

What Nonprofit CEOs Think of Their Boards – Some Projections

By Eugene Fram

Governance articles frequently cover issues related to relationships between the CEO and board. A comprehensive report was recently published in a recent Harvard Business Review* citing what for-profit CEOs readily think of their boards. Following is a projection of how some of the article’s conclusions can apply to nonprofit CEO’s thinking, based on my decades of experience with nonprofit boards.

• “[T]he best leadership partnerships are forged where there is mutual respect (between CEO & board), energetic commitment to the future success of the enterprise and strong bonds of trust. … Great boards support entrepreneurial risk taking with prudent oversight, wise counsel and encouragement.”

These statements should be the gold standards for nonprofit CEO- board relationships. Unfortunately, not many nonprofits have the gold standard or even reach for it. Too many nonprofit boards, because of long traditions, see the CEO-board relationship as a “parent–child” one. This leads to mistrust, board focus on operations and missed strategic opportunities for growth. Many nonprofit boards are very careful with risk related decisions, but the gold standard does allow nonprofit boards to assume reasonable risks. (more…)

Markers For An Open Culture Within Nonprofit Boards

Markers For An Open Culture Within Nonprofit Boards

By Eugene Fram

Board Culture is really about having chemistry that works. Is there transparency, and by that I mean openness? It is very intangible but critical. Is there a spirit of inquiry? That means, for example, that a director can disagree with another director or with the CEO without actually being hostile or being viewed as hostile. All should be able to have civil but active discussions. Does the board have a few really insightful board members who spark real dialog? I’m talking about people who have an ability to smell and “opportunity” or “problem” or “roadblock.’ Do the organization exude creativity – from the CEO and from board members? (more…)

Nonprofit Boards Can Drive Organizational Innovation & New Strategic Directions

Nonprofit Boards Can Drive Organizational Innovation & New Strategic Directions

Recently, Marla Capoozzi, Senior innovation Expert at McKinsey Company, provided some guidelines to assist business directors to help drive organizational innovations and lead to new long term strategic planning.* Following are my suggestions how nonprofit boards can adapt her guidelines.

1. Have a Defined mission A mission statement guides most nonprofits. However, few if any, have innovation as an inherent part of that statement. For example, a counseling nonprofit will want its staff to work with the latest treatment modalities. But few boards will want their staffs to actively seek ways to improve on these modalities. Budget constraints, related to staff costs, interfere. However talented staff members may develop new innovative practices within the confines of regular contacts with clients. These can lead to new strategic directions. To drive innovation, boards will need to stay on message to management and staff that innovation is desired outcome to support the mission statement. (more…)

Once Again: What Makes for a Successful Nonprofit Board? – Reissue

Once Again: What Makes for a Successful Nonprofit Board?

By: Eugene Fram

Successful nonprofit boards come in a variety of organizational structures and sizes, largely determined by the their mission, vision and values. However, Carter Burgess, Managing Director & Head of the Board Practice at RSR Partners, an executive recruiting firm, suggests three of the most prominent success factors. Although his article is directed to for-profit boards, there are many suggestions that apply to nonprofit boards. (more…)

Is Your Nonprofit Strategically Deprived?

Is Your Nonprofit Strategically Deprived?

By: Eugene Fram

A vital concern to the future of any nonprofit organization is frequently neglected. Responsibility for the lack of strategic planning must reside with the chief executive, board members and the tactical challenges that inevitably flow to the board.

Before a nonprofit board can begin successful strategic planning, it must: (more…)

Lifestyle & Behavioral Information – Critical in Seeking Nonprofit Directors

Lifestyle & Behavioral Information – Critical in Seeking Nonprofit Directors

By: Eugene Fram

Over the last two years, I have conducted several nonprofit board recruitment projects. The boards with which I worked had rather similar challenges. (more…)

Board Expectations from Management – The Nonprofit Story – Part I

Board Expectations from Management – The Nonprofit Story – Part I

I am indebted to Dr. Richard Leblanc of York University for the action headings used in this blog. The blog uses headings developed by Dr. Leblanc for his blog: “What a Board Expects from Management, and What Management Expects from a Board,” January 27, 2013, York University Governance Gateway Blog. (rleblanc.apps01.yorku.ca) For reading simplicity, Dr. Leblanc’s specific quotations, which can apply to either FP or NFP boards, are noted in italics.

1. No Surprises or Spin
The biggest surprise that I ever a received as a nonprofit board director was in a situation where the executive committee of the board acquired a profit-making business without a full open discussion by the board. The agreement package presented placed the board in an untenable position. I quietly resigned soon after, but the remainder of the board, largely senior business executives, stayed, which was quite a mystery. (more…)

Once Again: How Should Nonprofits Conduct Board Evaluations?*

Once Again: How Should Nonprofits Conduct Board Evaluations?*

By: Eugene Fram

Process Expectations Including:
• Value of board materials: board book delivery time prior to meetings, material clarity, meeting notices, etc. Are board books delivered a week ahead of meetings?
• Stakeholder Relations: Board interactions with various nonprofit stakeholders, especially staff. To what extent do directors meet with key stakeholders? To asses this expectation, are records noted of these
interactions? Which directors are most adept at building these relationships?
• Willingness to evaluate qualitative outcomes** To what are data developed that go beyond typical records such as accounting statements and membership records? What about more diffcult datga to develop such as brand
image and impact on the community? Hearsay evidence should not be used to assess these important outcomes.
• Composition of the board in regard to diversity including gender, skills, age, board experiences, etc. Does the organization have a diversity policy? Do current board members have sufffient prior boartd experteinces in
order to act as models for new members without prior board experience.
• Action plans including a summary, for the board minutes, which obligates the board professionally to take action and may have liability implications if plans are not executed. The plan should provide evidence of a robust
evaluation. With luck, some nonprofits may be able to relate their field accreditation processes with the action plans.

Director Evaluation Approaches (more…)

Does Your Nonprofit Board Have Enough Conflict?

Does Your Nonprofit Board Have Enough Conflict?

By Eugene Fram

I recently encountered a human services board director who said he would like to see more conflict take place during board meetings. He was not suggesting civil disobedience, but he felt that the discussion level was modest, and there was too much deference to each other and especially to the board chair. (more…)

Nonprofit Board Recruitment & The Millennials – Challenges Coming?

Nonprofit Board Recruitment & The Millennials – Challenges Coming?

By: Eugene Fram

The millennial generation, those born between roughly 1980 and the early 2000s, is now entering its third decade. As such, they are becoming prime candidates for nonprofit board positions. Most nonprofits would love to have millennial personalities, like Mark Zuckerberg, on their board!! But their behaviors and values are distinctly different from current nonprofit board cohorts, and these differences will certainly impact how they can be recruited for board positions. (more…)