Buyer’s remorse

Major Donor Has Remorse — Nonprofit Board/CEO Failed to Meaningfully Engage Him?

After the gift is received, announced and celebrated, where does a nonprofit board and its management go from there? And whose job is it to see that the donor remains meaningfully engaged and involved in the organization? These are questions that I have been thinking about after a friend brought facts of his donor experience to my attention.
http://www.huffingtonpost.com/eugene-fram/major-donor-has-remorseno_b_4783511.html