Non profit outcomes

Once Again! Do Nonprofit Directors Face Cyber Security Risks?

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Once Again! Do Nonprofit Directors Face Cyber Security Risks?

By: Eugene Fram     Free Digital Photo

Viewer Favorite: Updated & Expanded

The cyber security (CS) debacles faced by Target, Sony Pictures and others may seem far afield from the concerns of nonprofit directors, except for the giants in the area, like AARP. However, think about this hypothetical scenario.

A group of high school students hacked into the computer system of a local nonprofit offering mental health services and gain access to records of clients, perhaps even placing some of the records of other teenagers on the internet.

What due care obligations did the board need to forestall the above situation? A move to recruit directors with special expertise in information technology or cyber security would be nonproductive. A nonprofit director has broader responsibilities such as the overview of management, approval of budgets, fostering management and staff growth etc. Similarly, when social media became a prominent issue a few years ago, boards debated the advisability of seeking directors with that specific kind of background. Today, a consultant with management experience in the area is likely needed to provide guidance to directors on these social media issues.

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Nonprofit Board Recruitment Process Calls For New Approach
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Nonprofit Board Recruitment Process Calls For New Approach

By: Eugene Fram

One thing is certain about nonprofit director turnover is a board completely turns over about every four to six years. * With that fact in mind, both board and management need to act as interim “talent scouts” for potential directors who will be competent to tackle the sometimes unpredictable challenges of the future. Just as unexpected crises will confound the new president elect and his colleagues, those who occupy the nonprofit boardroom must be well equipped to deal with the inevitable issues that are certain to arise.  ** (more…)

Board and executive director trust issues? Look at these problem areas

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  • Each party may occasionally step on the other’s toes
  • Over aggressive directors can go too far
  • There must be a fair but robust CEO evaluation process
  • Does the board provide growth opportunities for the CEO?

Click link for insights:    goo.gl/akvlE7

 

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Getting The Most From Your Nonprofit Board

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From: Tony Martignetti–Nonprofit Radio     Free Digital Photo

Thanks to today’s guest 10/28/2016, Eugene Fram, professor emeritus at @Rochester Institute of Technology, and author of “Going For Impact: The Nonprofit Director’s Essential Guidebook.” Let’s takeaway!

  • strive for excellence; your board & CEO should avoid mediocrity
  • avoid excess deference to CEO, board chair & major donor board members
  • be explicit about board members’ responsibilities & expectations, don’t turn it into into legalese
  • bad news must rise to management & the board
  • have a vibrant recruiting process, don’t dumb it down
  • your board’s most important job is hiring and overviewing the CEO and developing robust assessment processes
  • develop high levels of trust between Board-Management-Staff
  • understand the big differences between outcome and impact.
  • so much more, listen!

http://podcast.mpgadv.com/2016/10/313-get-the-most-from-your-board-tony-martignetti-nonprofit-radio/

 

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Establish a board culture that limits micromanagement

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FREE DIGITAL  PHOTO

Nonprofits need substantial trust between board members and management.  If all board members and the CEO understand the board mandated boundary line for governance versus operations decision-making, both sides will recognize their responsibilities with limited board micromanagement.  This is not to say that each may overstep the boundary line on rare occasions, but infractions must be approached professionally with partnership civility.

http://www.boardandadministrator.com/Article-Detail/establish-a-board-culture-that-limits-micromanagement.aspx

How Do Nonprofit Boards Keep Stakeholders Engaged?

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How Do Nonprofit Boards Keep Stakeholders Engaged?

By: Eugene Fram                       Free Digital Photo

First, exactly who are the “stakeholders” in the nonprofit environment? Most directors would readily define the term as clients, staff and board members. But what about other participants such as external auditors and significant vendors? Surely a nonprofit that depends on a vendor to supply groceries can be hobbled if the food is not delivered properly. And, last but not least, the backbone of the organization — the volunteers! Many cogs in the wheel make the nonprofit world go around and need consistent and careful attention. Following are some guidelines for engaging all types of stakeholders:

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How Do Nonprofit Leaders Manage Unsolicited “Great Ideas?”

How Do Nonprofit Leaders Manage Unsolicited “Great Ideas?”id-100134015

By: Eugene Fram                                                                                  Free  Digital Photo

What does a board member or CEO do when a donor or valued volunteer approaches him/h with a great idea that needs to be implemented at once? Since most of these ideas are what a Stanford professor terms bad ideas, the board chair and CEO are often between a hypothetical rock and a hard place!  To agree to a proposed project that is impractical or irrelevant to the mission will put the nonprofit at risk. But to reject an eager volunteer or potential donor could have serious donor related financial or interpersonal consequences.

When bad ideas are suggested, nonprofit directors and CEOs traditionally have hastily reviewed them—then prolonged the evaluation process hoping the presenter will lose interest in it. When an immediate reply is called for, a full review of the project will involve board and management time and effort to provide a fair assessment. If the verdict is negative, everyone hopes for the best!

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Pressure Test Your Nonprofit’s Fund Development Efforts

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Pressure Test Your Nonprofit’s Fund Development Efforts

By: Eugene Fram

It’s no secret that nonprofits do not excel in the craft of fundraising. A 2015 study reported that 65% of CEOs gave their boards academic grades of “C” or below for efficacy on this front. Yet most will agree that without the continuous influx of financial support, the mission to which the directors have committed themselves will fail!

I clearly remember examples of this deficit from my own board experience—one in which I served on the fund development committee for a small nonprofit which met monthly for about a year. A sincere and hardworking board chair headed it, but the meetings took place without the presence of the CEO.   Many ideas with merit were exchanged such as developing a reserve fund, “get or give” board requirements etc. There was a lot of talk but no implementation, and after a year of pure discussion, a new president, who convened a new committee, disbanded the group.

A review of the pressure points in key fundraising activities would have taken the group from talk to action and further implementation. Here are three activities and their variations that I consider most critical to nonprofit development processes:
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Improve Your Nonprofit Director Onboarding Process

Improve Your Nonprofit Director Onboarding Process using Going For Impact

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What to Know, Do and Not Do

As a veteran director with extensive experience on 12 nonprofit boards I have been “treated” to a wide variety of on-boarding sessions for new directors.

They’ve ranged from asking:

  • Every new director to read a 2.5 inch policy manual.  (I checked the size!)
  • Having experienced board members sit next to new ones at meetings.
  • Listening to the CEO review the entire policy manual.

Going For Impact: The Nonprofit Director’s Essential Guidebook lets you improve such sessions by making on-boarding governance material more meaningful and interesting. For example:

  • Use the book’s 150-item Index Strategically: Ask new directors to read specific topics (e.g., micromanaging; outcome vs. impact data; responsibilities of the board) and relate the readings to their new board.
  • Select Key Chapters in the Book: Choices include topics such as Nonprofit Culture Presents Challenges or There’s a Boundary Line That Shouldn’t Be Crossed. Then later – in either formal or informal sessions – have the CEO and/or board panels discuss the topics with the new directors.
  • Give All New Directors a Copy of the Book: Ask them to skim or read the book’s content, which encompasses 112 pages, and list topics of greatest interest.   Then hold three or four informal on-boarding sessions, led by experienced directors that relate to the selected topics.

Going for Impact can also be utilized by creative boards and CEOs to develop retreat agendas that can help enhance their board’s governance perspectives!

“Going for Impact” ©2016 https://goo.gl/Dwa9le

Nonprofit Board And Internal Working Environments—No Pieces of Cake!

Nonprofit Board And Internal Working Environments—No Pieces of Cake!

By: Eugene Fram

People who work in the business community sometimes view nonprofit organizations as “cushy” places to work. The truth is that today’s nonprofits have challenges that are very different from those of the corporate world–and typically struggle to accommodate parameters such as restricted finances, increasing wage costs that must aligned with ever expanding client needs. In addition, board members must be concerned about personal liabilities under special legislations such as completing the IRS Form 990 and The Intermediate Sanctions Act. * Not easy!

A recent article in the Wall Street Journal discusses the hypothetical release from “grind” pressures a business executive might experience when moving employment to a nonprofit. ** Following are some of the specific advantages cited by the article (in bold) followed, by some of my real world observations.

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