Management Expectations of the Board – The Nonprofit Story – Part II Revised/Updated
I am indebted to Dr. Richard Leblanc of York University for the action headings used in this blog. The blog uses headings developed by Dr. Leblanc for his blog: “What a Board Expects from Management, and What Management Expects from a Board, January 27, 2013, York University Governance Gateway Blog. (rleblanc.aps01.yorku.ca) For reading simplicity, Dr. Leblanc’s specific quotations, which can apply to either FP or NFP boards, are noted in italics. (more…)
Nonprofit board stucture
Once Again! Should a Nonprofit CEO Be a Voting Member of the Board of Directors?
The question continues to be debated, and the need for comment and opinion seems insatiable.
http://www.huffingtonpost.com/eugene-fram/once-again-should-a-nonpr_b_4408917.html
Can the Deloitte® Governance Framework Be Applied to Nonprofits?
Can the Deloitte® Governance Framework Be Applied to Nonprofits?
By Eugene Fram
I have been impressed with the Deloitte® Governance Framework (Copyright-Deloitte®), and following are my opinions on how nonprofits might benefit by understanding the model.
The lower four sectors of board governance chart are functions that can be delegated to management. The level of delegation should depend on the stage of the board’s development. However many boards unfortunately continue to micromanage the nonprofit, long after it has outgrown the start-up stage. (more…)
The Possibility Of Fraud – A nonprofit Board Alert
The Possibility Of Fraud – A nonprofit Board Alert
By: Eugene Fram
“According to a Washington Post analysis of the filings from 2008-2012 … of more than 1,000 nonprofit organizations, … there was a ‘significant diversion’ of nonprofit assets, disclosing losses attributed to theft, investment frauds, embezzlement and other unauthorized uses of funds.” The top 20 organizations in the Post’s analysis had a combined potential total loss of more than a half-billion dollars. *
One estimate, by Harvard University’s Houser Center for Nonprofit Organizations, suggests that fraud losses among U.S. nonprofits are approximately $40 billion a year. **
Vigilant nonprofit boards might prevent many of these losses. Here’s how:
• Have an audit committee charged with reviewing the overall results of a yearly independent audit conducted by an outside auditor.
• Carefully oversee executive compensations, pension benefits and other finance activities.
• Conduct a yearly review of conflict-of –interest policies. And be certain that employees sign a conflict-of-interest statement.
• Assure new hires are well vetted for honesty by searching background.
• Meet with external auditors at specified times, including an executive session without management present.
• Ask the auditors:
1. Have they perceived any fraud problems?
2. Are internal controls adequate, e.g., those handling financial matters must take at least two weeks vacation per year so their duties can be temporarily assigned to others?
3. Are financial records accurate? To what extent were material mistakes located or was there an increase in non-material mistakes?
4. Do the proper managers or officers properly authorize activities and expenditures?
5. Do all assets reported actually exist?
6. Is the organization performing any activities that might endanger its tax-exempt status? For example, provide misinformation on the IRS Form 990.
7. Is the organization paying its payroll taxes, sales taxes and license fees on time? ***
Trust But Verify
Some directors argue boards can do little to prevent fraud. I argue that every director should know enough about finances to raise issues about questionable activities. At the least, everyone in the organization should be alerted to the fact that board members are paying attention to the possibility of fraud. That knowledge, in itself may deter some people from trying to steal.
* Joe Stephens & Mary Pat Flaherty (2013) “Inside the hidden world of thefts, scams and phantom purchases at the nation’s nonprofits,” Washington Post, October 23rd.
**Janet Greenlee, Mary Fischer, Teresa Gordon & Elizabeth King, “An investigation of the fraud in nonprofit organizations: occurrence & deterrents, “ Working Paper#35 hauser-center@harvard.edu.
***More actionable details can be found: Eugene Fram & Bruce Oliver (2010) “Want to avoid fraud? Look to your board,” Nonprofit World, September-October.
Eugene Fram (2013) “Preventing and managing leadership crises in nonprofit organizations, “ in Handbook of Research on Crisis Leadership in Organizations, Andrew J. DuBrin, editor, London, Edward Elgar International Publishing.
Why Are Dysfuctional Nonprofit Boards Interesting? Revised/Updated
Why Are Dysfunctional Nonprofit Boards Interesting?
By: Eugene H. Fram
My blog (http://bit.ly/yfRZpz) has been drawing an unusual number of views related to dysfunctional nonprofit boards. Is it because:
- Nonprofit evaluations have become a prime media interest?
- Dodd-Frank passage has alerted a greater number of nonprofits to really review their charters?
- More boards have found board problems arising as a result of reviewing the expanded 990-form section on governance?
- More audit committees are being given expanded responsibilities?
Can a nonprofit organization focus on its mission vision and values if it has a dysfunctional nonprofit board? I have seen this accomplished in situations where the CEO is managerially oriented and can live with the board’s problems or foibles. For example, one nonprofit I encountered had an eleven person board, four of which never attended meetings and several others were sometimes absent for personal reasons. Meeting minutes clearly showed a focus on operational detail. However a strong CEO was able to focus well, and the organization prospered. On the other hand,the CEO openly complained that she was overworked, needed board assistance and could become a “dictator” for the nonprofit!!
In another situation I encountered, the board chair and ED were very strong, but the board governmentally weak. Work and family pressures constrained the time directors could devote to their governance responsibilities. While the organization performed reasonably well, performance problems and board liability issues might arise, if either the chair or ED retired or resigned.
If you have any other insights as to why I am getting so many views related to dysfunctional nonprofits, I and other viewers would be delighted to have your comments.
What Does Nonprofit Board Oversight Mean? Revised/Updated
Once Again! What Does Nonprofit Board Oversight Mean?
Every week, three or four nonprofit case stories surface in the meida related to inadequate oversight by nonprofit boards of directors. Many of the cases result six or seven figure dollar losses to the nonprofits. Following is my personal list of what reasonable board oversight means to attempt to help nonprofit boards of directors to avoid such losses.
- At least half the board should be able to analyze the monthly or quarterly financial statements. Have voluntary information sessions available for those who do not have the skills. (more…)
Who in a nonprofit organization is responsible for fund-raising? Should the CEO follow or lead the board? Updated/Revised
Who in a nonprofit organization is responsible for fund-raising? Should the CEO follow or lead the board?
By Eugene Fram
The CEO is the advance guard when it comes to fund-raising. First and foremost, he/she has to be alert to all places where the CEO can raise funds on his/her own initiative. (more…)
Reflections on Nonprofit Success Stories
Reflections on Nonprofit Success Stories
By: Eugene Fram
As a veteran business professor, former students occasionally contact me to recount how I may have impacted their lives. Some have become senior executives in Fortune 500 companies, others have become attorneys, have founded profitable businesses and a few successfully have followed in my footsteps into the academic world after some years of business experience.
I recently reviewed the comments on my book, Policy vs. Paper Clips, listed on Amazon.com and thought my blog post viewers might like to see some abstracted comments, showing successful use of the governance model in my book. Eight out of ten reviews were top “five star” ratings.
My boards recognized the danger of fiddling with paper clips while strategy burns.
We had no board turnover (because) of the change (moving to the Corporate Model of Governance.)
The model is intended to convey a sense of professionalism, discipline and organizational skill.
We were able to start acting on the core idea (focus on policy not operations) immediately.
The board’s most important job is to find the best possible person to manage the organization, then stand back and let the person manage.
An added benefit is that a Leader’s Guider is available (free from the author) to facilitate discussion.
But he (the author) gets you to think about things the board needs to address.
After 15 years, the board members love (the model) because they are engaged at a strategic level.
For more details see: http://amzn.to/eu7nQl
What Is The Level of Your Nonprofit Board’s Behavioral Quotient (BQ)
What Is The Level of Your Nonprofit Board’s Behavioral Quotient (BQ)?
By: Eugene Fram
Most viewers will have a working knowledge of Intelligence Quotient (IQ), a predictor of academic achievement or Emotional Intelligence (EI), an assessment of a person’s social skills and intelligence.
I would like to suggest that nonprofit boards, as a team, assess their behavioral intelligence (BQ). BQ involves the acknowledgment that how leaders behave will directly impact the success of the organizations they lead. Following are some critical BQ questions for the board team.* Answering all these questions openly will enable a board to develop its own BQ. (more…)
Nonprofit Board/Staff Relationships: An Uncomfortable Partnership?
Nonprofit Board/Staff Relationships: An Uncomfortable Partnership?
By: Eugene Fram
I have always been of the opinion that nonprofit directors don’t give sufficient consideration to the relationships between the board and staff. The following passage reasserts the complexity of such relationships and why misunderstandings might occur on either side of the fence. (more…)
